Shipping policy

Standard shipping is by United States Postal Service (USPS) Priority Mail 2 - 5 days or FedEx Home Delivery.

ORDER COOKIES AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR BROKEN COOKIES DURING SHIPPING.

We are not responsible for unforeseen weather disasters such as floods, snow storms, and other acts of nature beyond our control. We work hard on our cookies and we don't want them to break any more than you do. As much as we would love to prevent breakage, unfortunately, there is no way for us to totally prevent cookies from breaking during transit. We are not responsible for USPS or FedEx mishandling or damaging your package.

Once the box is shipped through USPS or FedEx, our shop cannot be held responsible for mishandling packages. If your package becomes lost or damaged due to their negligent actions, please contact us as soon as possible to start the process of filing a claim. We will need photos of your cookies and the outside of the box that has been damaged during shipment. The only refund we will give is the refund the post office sends. If you are ordering more than $100 worth of cookies, we suggest you message us for additional insurance.